These conditions of sale are concluded on the one hand by the auto-entrepreneur CAILLIAU BERANGERE whose head office is located 23 rue des Martyrs 62138 DOUVRIN (France)., SIREN 539 755 793 hereinafter called “L’ILE AUX FILS “And managing the website www.lilofil.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.lilofil.com hereinafter referred to as” the buyer “.
Article 1: object
These conditions of sale are intended to define the contractual relationship between L’ILE aux Fils and the buyer and the conditions applicable to any purchase made through the website www.lilofil.com. The acquisition of a product through the present site implies an unconditional acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.lilofil.com is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing it to engage under these terms and conditions of sale.
L’ILE AUX FILS reserves the right to modify these sales conditions at any time, in order to comply with any new regulations or to improve the use of its site. Therefore, the conditions applicable will be those in force on the date of the order by the buyer.
Article 2. Products
L’ILE AUX FILS offers the following products on the website www.lilofil.com:
– Dematerialized products, hereinafter referred to as “DIGITAL PRODUCTS”:
- pdf files of knitting patterns
– Physical products subsequently referred to as “PHYSICAL PRODUCTS”:
- Books containing patterns and explanations of knitting
- Knitwear kits made in whole or in part of printed pattern, wool and / or knitting needles.
The products offered are those listed on the website www.lilofil.com, within the limit of stocks available for physical products.
L’ILE AUX FILS reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description of its main technical characteristics. The photographs are as faithful as possible but do not engage in anything L’ILE AUX FILS. The sale of the products presented on the website www.lilofil.com is intended for all resident buyers in countries that fully authorize the entry into their territory of these products.
Article 3. Fees
The prices appearing on the product sheets of the Internet catalog are denominated in euros and calculated without taxes and excluding shipping costs. They are not increased by the VAT rate, the micro-enterprise status implies a VAT exemption, according to article 293 B of the CGI. L’ILE AUX FILS reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order.
Article 4. Order and payment terms
Before any order, the buyer must create an account on the site www.lilofil.com The section of account creation is accessible directly from the menu bar. At each visit, the buyer, if he wishes to order or consult his account (status of orders, profile …), must identify himself using this information. L’ILE AUX FILS offers the buyer to order and pay for his products with 3 payment options:
– Payment by check: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new one. In the case of ordering physical products, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by check”. Finally, the last step offers him to check all the information, read and accept the present general conditions of sale by checking the corresponding box, then invite him to validate his order by clicking on the button “ORDER”. This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize the payment and trigger the processing of the order, the buyer must print this order form, accompanied by his check payable to “CAILLIAU BERANGERE” at the following address: 23 rue des Martyrs 62138 DOUVRIN. No cash payment should be sent. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. L’ILE AUX FILS will ship the products no earlier than 2 working days after receipt of the check corresponding to the order, subject to provisions.
– Payment by bank transfer: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new one. In the case of ordering physical products, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by transfer”. Finally, the last step offers him to check all the information, read and accept the present general conditions of sale by checking the corresponding box, then invite him to validate his order by clicking on the button “ORDER”. This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize the payment and trigger the processing of his order, the buyer must contact his bank to make the transfer corresponding to the amount of his order to the bank account of CAILLIAU BERANGERE, whose details are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. L’ILE AUX FILS will ship the products at the earliest 2 business days after receipt of the transfer corresponding to the order, subject to provisions.
– Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wants to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or in inform a news. In the case of ordering physical products, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by Paypal”. The next step is to check all information, read and accept these terms and conditions by checking the corresponding box, then invite him to validate his order by clicking on the button “CONTINUE TO PAYMENT”. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account credentials or personal credit card. If payment is accepted, the order will be processed and the buyer will be informed by e-mail. L’ILE AUX FILS will ship the products no earlier than 2 working days after validation of payment unless otherwise specified in the product description.
– Secure payment by credit card (via the STRIPE system): the buyer selects the products he wants to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new. In the case of ordering physical products, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by Credit Card”. The next step is to check all the information, take note and accept the present general conditions of sale by ticking the corresponding box, enter the information on payment by credit card, then invite him to confirm his order by clicking on the “ORDER” button. L’ILE AUX FILS will ship the products no earlier than 2 working days after validation of payment unless otherwise specified in the product description.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and the waiver to avail of its own terms of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. The buyer will receive by email the confirmation of the registration of his order.
If the buyer wishes to contact L’ILE AUX FILS he can do it either by mail to the following address: CAILLIAU BERANGERE 23 rue des Martyrs 62138 DOUVRIN; or by email to the following address: contact@lilofil.com.
Article 5. Retraction
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order of physical products to exercise his right of withdrawal and thus return the product. to the seller for exchange or refund without penalty, with the exception of the cost of return.
DIGITAL products can not under any circumstances be exchanged or refunded
Article 6. Delivery of physical products
Deliveries of physical products are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. L’ILE AUX FILS will be able to provide the buyer with the tracking number of his parcel by e-mail. The risks related to transport are the responsibility of the purchaser from the moment the items are delivered to La Poste. The buyer is obliged to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier.
Article 7. Delivery of DIGITAL Products
Deliveries of DIGITAL products are made by email to the email address indicated on the order form. L’ILE AUX FILS can not be held responsible for an error in the seizure of the email by the customer.
The email contains the links that allow the customer to download pdf files of DIGITAL products on the website www.lilofil.com. Downloading files is only possible after connecting the customer to his account. Access to pdf files is accessible after login on the site in the “My Library” section accessible via the main menu.
Article 8. Liability
L’ILE AUX FILS, in the process of distance selling, is held only by an obligation of means. Liability can not be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, service interruption, or other unintended problems.
Article 9. Intellectual property
All the elements of the site www.lilofil.com are and remain the intellectual and exclusive property of L’ILE AUX FILS. Nobody is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.
L’ILE AUX FILS retains full ownership of DIGITAL products sold. The customer agrees to use the DIGITAL product only for personal purposes and can in no way share, transfer or sell a digital or paper copy of the DIGITAL product to third parties.
Article 10. Personal data
L’ILE AUX FILS undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the user has a right to access, modify and delete information about him. He can make the request at any time by mail to the following address: CAILLIAU BERANGERE, 23 rue des Martyrs 62138 DOUVRIN.
The privacy policy available on the website www.lilofil.com describes the personal data management policy implemented and applied by L’ILE AUX FILS.
Article 11. Dispute Resolution
These conditions of distance selling are subject to French law. For all litigation or litigation, the competent court will be that of LILLE (FRANCE)
